Why Choose Us?

Why Choose Technical Know-How, Inc. as your Hosting Provider?

» RHCSA Certified System Administrators
» 99.9% Proven up time Track Record
» Knowledgeable, Prompt Support

redhat_iconRHCSA Certified System Administrators

RHCSA (formerly RHCT) is a RedHat Linux Certification measuring our administrators’ proficiency with managing Linux based systems. Among the most highly regarded in IT, Red Hat certifications are earned by passing rigorous practical exams in which candidates must actually perform the real-world tasks required in production environments.

Every member of Technical Know-How’s staff has at least RHCSA Certification.  Technical Know-How’s RHCSA Certifications are your reassurance that when trouble strikes, you have a fully qualified, experienced Systems Administrator tending to your server. Why trust your sites in the hands of a novice?

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99.9% Proven Up Time Track Record

Don’t trust your site’s availability to an Uptime Guarantee alone.  Trust Proven up time Statistics.  Technical Know-How, Inc. publishes its up time Record as monitored by one of the most widely used 3rd party monitoring services, SiteUptime. Our clients have enjoyed 99.9% Average Up times every year.

service-supportKnowledgeable, Prompt Support

As webmasters ourselves, we know that when there’s a problem every second counts.  Waiting hours or even days for a response from Technical Support is not an option.  That’s why we make speed (without sacrificing quality) a top priority at our Help Desk.  When you post a ticket at our Help Desk, one of our RHCSA Certified Systems Administrators will respond back, typically, in 15 minutes or less and often we’ll have the issue addressed within the first response.  Our goal is to get you in and out of the Helpdesk as quickly as possible with your issue resolved so that you can tend to what matters, your website.

uptime_guarantee_icon99.9% Up Time Guarantee

Since Technical Know-How, Inc. has achieved unbelievable up times, we offer a 99.9% up time guarantee. If your web site is not up 99.9% of the month, we will credit you for any down time that occurred on a pro-rated basis. Our company takes pride in being able to provide at least 99.9% up time. Therefore, you can rest assured your web site is up 99.9% of the time or your money back, guaranteed!

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15-Day Money Back Guarantee

Technical Know-How, Inc. offers an iron clad, 15 day, money back guarantee.  If your service is not everything you expected and more, we will refund 100% of your subscription.  We are so confident in the services we provide, we will refund 100% of your subscription and any setup fees.  Sign-up now, without any risk and see for yourself the high quality service that Technical Know-How, Inc. truly provides, guaranteed!